JOANN Fabrics and Crafts

Opinions

• R G Green

  Jan, 22 2018
  ★ ☆ ☆ ☆ ☆
  Customer service (lack of) has gotten horrible lately. Too often I can't find any staff on the floor to help me, except for the cashier and the person cutting fabric, who usually seem disinterested in helping. And the wait in line to check out is ridiculous. There can be only one person in front of you, and it can easily take 10 minutes. The cashier doesn't seem to care there are people in line waiting and makes no effort to make checking out efficiently. Yesterday was the last time I will shop in that store. In fact, I got tired of waiting, set my items down, and left the store. Better to pay shipping than deal with the inconvenience of trying to shop there.

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